Privacy Policy

Effective Date: November 1, 2025

Your privacy is important to Pixel Dojo ("us", "we", or "our"). This Privacy Policy explains how we collect, use, and manage your personal data when you browse our website https://pixeldojo.ai, including any of its subdomains or sections ("Website") or when you use our services through the Website ("Services").

Basic Information about Data Protection

1. What data we process and what are the purposes

1.1. Information obtained during the use of the Services by Users

During the registration process and the provision of the Services, Pixel Dojo may process personal data provided by Users, including:

• Identification and account data (e.g., name, email, account identifiers depending on the selected authentication method).
• Economic and transactional information (e.g., billing identifiers, subscription tier, invoice IDs, tax status, and other transaction metadata). We do not collect or store full payment card details on our systems.
• User-shared text and multimedia data you upload or generate (e.g., prompts, images, videos) and associated metadata necessary to provide the Service.
• Device and online activity data (e.g., IP address, browser type, pages viewed, session and performance metrics) for security, fraud prevention and analytics.
• Support and communications data (e.g., requests, feedback, and correspondence with us).
• Cookies and similar technologies data. You can control cookies via your browser settings and, where available, in-product cookie preferences.

These personal data are used by Pixel Dojo for the following purposes:

• To provide the Services and carry out the maintenance and management of the contractual relationship.
• To manage and improve the Services, including responding to suggestions, conducting surveys, and preventing fraud and abuse.
• To send commercial information and news to Users, where applicable, in relation to the contracted Services.
• To comply with applicable regulations and respond to requests from public authorities.

Payments & Merchant of Record

Payments may be processed by our payment partners or an authorized reseller/Merchant of Record (MoR). We do not collect or store full payment card numbers. We receive limited billing metadata (e.g., invoice ID, last4, expiration month/year, billing country, tax status) to deliver purchases, provide support, and comply with legal obligations.

AI, Safety & Automated Decisions

We operate automated safety and fraud systems to prevent NSFW and policy‑violating content. These include: Meta’s Llama Guard 3 (prompt safety), Meta’s Llama Guard 4 (image safety including detection of minor/child content), and Falcons AI NSFW image detection before any image can be saved or downloaded. We also maintain a forbidden phrase list; if a phrase is flagged, GPT‑5 performs contextual review prior to execution. These controls may affect feature access. You can request human review by contacting [email protected].

Images generated during your session are stored only in your browser’s local storage for up to 1 hour and are cleared unless you explicitly click Save or Download. If you do not save or download, the generated image never enters our persistent storage.

2. How long we keep your personal data

We retain personal data only as long as needed for the purposes above, then delete or anonymize it unless a longer period is required by law. Examples: account data (while active + up to 24 months after closure); transactional records (7 years for tax/accounting); safety logs (flags, moderation events) typically 12–24 months; backups on rolling cycles up to 90 days. We may retain limited usage signals (e.g., number of images/videos generated) for fraud prevention, accounting, and billing verification.

3. To whom we provide your personal data

Pixel Dojo collaborates with third-party service providers who process personal data on our behalf, including cloud hosting, analytics, customer support, anti-fraud, and our authorized reseller acting as merchant of record for billing and tax purposes. We only choose companies that offer sufficient guarantees to apply appropriate technical and organizational measures. We may also share information where required by law or to protect our rights, users, or the public.

4. What are your rights as a data subject

You have the right to access, rectify, erase, object, request limitation or portability of your personal data, and the right to withdraw consent for the processing of personal data. You can direct your request to [email protected].

5. International Data Transfers

We may transfer personal data outside of your country, including to the United States and other jurisdictions where we and our service providers operate. Where applicable, we use appropriate safeguards such as Standard Contractual Clauses and other lawful transfer mechanisms, or rely on adequacy decisions in accordance with applicable data protection laws.

6. Security

We implement administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6A. Fraud Prevention, Risk Scoring & Compliance

We use automated and manual processes to detect and prevent fraud, abuse, and violations of these Terms. This may include the use of risk scoring, IP reputation services, behavioral modeling, and analysis of usage patterns (for example, volume of generated content, abnormal access activity, or unusual billing patterns). We may share limited information where necessary for fraud prevention, chargeback mitigation, or to comply with lawful requests by law enforcement or regulatory authorities.

6B. Content Safety & Moderation Scanning

We use automated and manual moderation to detect NSFW content (including pornography, explicit sexual content, and graphic nudity), content involving minors, non-consensual explicit content, hate speech, harassment, extremist violence, and other policy violations. We may block or filter prompts and outputs, limit features, and suspend accounts to enforce our policies. For this purpose, we may process prompts, outputs, thumbnails, and usage metadata (such as frequency and type of requests) solely to operate content safety systems and comply with applicable laws.

7. Children

Our Service is not directed to children under 13 (or 16 in certain jurisdictions). If you believe a child has provided personal data to us, please contact us so that we can take appropriate action, including deletion where required.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service, remember preferences, and measure performance. Where required by law, we request your consent. You can manage cookies via your browser settings and, where available, in‑product cookie preferences. See our Cookie Notice for categories, purposes, and controls.

Transparency & AI Use Disclosures

We do not use your prompts or outputs to train our proprietary models without your explicit consent. Some third‑party providers may process content to provide features; see our Sub‑Processors page. We may apply watermarks/metadata or safety labels to some outputs consistent with legal requirements. You are responsible for disclosures or labels required by platforms where you publish synthetic media.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: https://pixeldojo.ai/privacy-policy

To report suspected abuse, non-consensual imagery, copyright infringement, or any illegal activity generated or uploaded using Pixel Dojo, email [email protected]. Reports are reviewed promptly, and we may take action including content removal, account suspension, and notifying law enforcement where legally required.