Terms of Service

1. Services

Pixel Dojo is a platform for creating media with AI models. The Services include:

• AI image generation and editing, including upscaling and enhancement.
• AI video generation and editing.
• Audio and voice generation.
• Training custom models on datasets you supply (LoRA training).
• Canvas, a workspace that chains several tools in one session.
• Film Studio, Marketing Studio, Prompt Studio, and the prompt gallery.
• The community gallery, where you can choose to publish work, vote, and comment.
• Contests.
• The public REST API and the hosted MCP server.
• An in-app agent that helps you run tools and refine prompts.

Many tools run on models built and hosted by third-party providers. Some models come with usage rules from the model provider. Where a model's rules are stricter than these Terms, they apply to that tool, and we may block a request to comply with them. We may add, change, or retire tools and models at any time. Output is produced by machines from your Instructions. It is not reviewed by a person before delivery. Our automated safety systems may block it. You are responsible for the content and use of your Assets.

2. Accounts and eligibility

You must be 18 or older to use the Service. The Service is not directed to anyone under 18. If we learn that an Account belongs to someone under 18, we close it and refund any unused purchases to the original payment method.

You need an Account to use the Services. The information you give us must be accurate and kept up to date. One person per Account: you may not share your login, and you may not let others use your Account. Keep your credentials secure. You are responsible for everything done through your Account until you tell us it has been compromised. Contact us at [email protected] as soon as you suspect unauthorized access.

We may refuse, suspend, or close an Account that does not meet these requirements.

3. Use of the Services

Use the Services in good faith, in line with these Terms and the law. Do not use them to harm others or to violate anyone's rights. We may set usage limits to keep the Service reliable. If a request exceeds a limit, the response tells you. Our safety systems may block a prompt, an upload, or an Output, and may limit features while a review is under way. Where another platform requires you to label synthetic media, that labelling is your responsibility.

3A. Acceptable Use

You may not use the Service to create, upload, request, or share content that:

You also may not:

• Bypass or probe our safety systems, or remove watermarks, provenance data, or policy markings.
• Resell access to the Service, or share one Account, its login, or its API keys among several people or businesses. Building your own product on the published API or MCP server is allowed under Section 6 and is not resale.
• Scrape the Service, extract or replicate our models, or use Output to train a competing model where the provider of that model forbids it.
• Introduce malware, overload our systems, or interfere with other users.
• Use the Service for safety-critical purposes such as medical care, life support, vehicles, aviation, or nuclear facilities.
• Use the Service in breach of export control or sanctions laws.

The first three items in the box above end your Account. Breaching them is termination for cause under Section 10, with no refund of unused credits or subscription time.

3B. Synthetic media, face and character tools

Tools that work from a real person's face, voice, or likeness require that person's consent. You promise that you have the rights and permissions needed for every person shown in your Input, and that you will not use these tools to deceive, defraud, harass, or harm anyone.

Certain tools require you to accept a recorded image upload agreement before your first upload. By accepting it you confirm that every person shown is an adult, 18 or older, and that you have express consent from every person shown. Each acceptance is stored with a timestamp and the version of the agreement text. The agreement forms part of these Terms and applies to every later upload.

3C. Moderation, safety reporting, takedowns, and repeat infringers

How we keep the platform safe is described on the Trust & Safety page. We may remove content, limit features, and suspend or close Accounts to enforce these Terms or the law. Our safety systems record and review blocked attempts. Where our review confirms sexual content involving a child, the Account is closed automatically and its stored media is deleted, except for what we must preserve under the child safety paragraph below or the law.

Child safety. Suspected child sexual abuse material is reported to the NCMEC CyberTipline and preserved for the period US law requires (18 U.S.C. § 2258A). By using the Service you consent to that preservation.

Non-consensual intimate imagery. If intimate imagery of you has been made or shared on the Service without your consent, email [email protected] with "NCII" in the subject line. Once we verify a complete report we remove the content within 48 hours.

Copyright. Copyright notices and counter-notices follow the DMCA Policy. We close the Accounts of repeat infringers.

Other reports go through the form on the Trust & Safety page or to [email protected]. You may ask for human review of any removal, suspension, or closure, including an automatic one, by writing to the same address.

4. Subscriptions, credits, and payment

4.1 Whop as merchant of record

Every purchase, whether a subscription or a credit pack, is processed by Whop as merchant of record. Whop's checkout asks you to accept our Terms before you pay. Charges appear on your statement under Whop's descriptor. Whop's own terms apply to the payment transaction. We never store your full card number.

4.2 Subscriptions and auto-renewal

Subscriptions renew automatically at the then-current price, for the same interval as the previous term, until you cancel. You can cancel at any time in Settings, or through Whop. To avoid the next charge, cancel before the renewal date. Cancellation takes effect at the end of the current billing cycle. You keep access and any remaining credits until then. Credits left when the subscription ends stay on your Account, as described in 4.3.

If we change the price of your plan we email you at least 30 days before the new price applies. If you do not want the new price, cancel before it takes effect.

4.3 Credits

Subscription credits are granted at the start of each billing cycle and roll over from cycle to cycle while your subscription is active. If your subscription ends, the credits left on your Account stay there and can be used again when you resubscribe. Credit packs you buy separately do not expire while your Account is in good standing. Credits are forfeited only when your Account is closed for cause under Section 10. The credit cost of a generation is shown before you run it. If a generation fails on our side, the credits are returned to your balance.

Credits are not currency. They cannot be transferred to another Account and cannot be redeemed for cash, except as the refund rules in 4.4 and the termination rules in Section 10 provide.

4.4 Refunds

Refunds go back to the original payment method through Whop. Send requests to [email protected]. The Refunds & Billing Policy is part of these Terms and controls refund amounts.

4.5 Chargebacks

If you think a charge is wrong, contact us first so we can fix it. While a payment dispute is open we may pause new generations on your Account. We do not delete Output you have already received or saved just because a dispute is open. A fraudulent dispute, or repeated abusive disputes, is a ground for termination for cause under Section 10.

4.6 Taxes

Whop, as merchant of record, calculates and collects any sales tax, VAT, or similar tax that applies to your purchase. The price shown to you at checkout is the price you pay.

5. Intellectual property

5.1 Your Input. You keep every right you hold in your Input. You promise that you have the rights and consents needed to use it on the Service.

5.2 Licence to run the Service. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display your Assets to provide the Service, to keep it safe, and to comply with the law. This licence includes a sublicence to the third-party model providers and infrastructure we use, solely so they can deliver the Service to you. It lasts as long as the Assets are on the Service, plus any period we must keep them under Section 3C or the law.

5.3 Publishing licence. This licence applies only if you choose to publish to the community gallery or the prompt gallery. When you publish, you grant us a worldwide, non-exclusive, royalty-free licence to display and promote the published work and prompt on the Service and in our own marketing of the Service, and to use it in community features such as voting, comments, leaderboards, and contests. You can end this licence by unpublishing. Unpublishing does not reach copies that other users have already shared or downloaded.

5.4 Output. We assign to you whatever rights we hold in Output generated for your Account. We make no promise that Output is unique. Other users may receive similar or identical Output from similar Instructions. We do not assign any rights in Output that violates these Terms. Third parties may hold rights in Output that copies their work, and you are responsible for how you use Output.

5.5 Training datasets. When you train a custom model you promise that you hold the rights and consents needed for every item in the dataset, including consent from every real person shown. The trained model is Output and belongs to you under 5.4.

5.6 Our property. We and our licensors retain all rights in the Service, the models, the software, the designs, and the brand. Nothing in these Terms gives you a licence to any of them beyond using the Service as offered. Do not reverse engineer the Service, and do not extract or copy our models.

5.7 Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

6. API and MCP

Use of the public REST API and the hosted MCP server is subject to these Terms. We may set usage limits to keep the Service reliable. If a request exceeds a limit, the response tells you. You may build your own products and integrations on the published API and MCP server. That is permitted and is not resale. Keep your API keys secret. Every request made with your key counts as yours, including requests made by software agents or tools you connect.

The line is what you sell. You may not sell or give third parties direct access to Pixel Dojo: your Account, your login, your API keys, or the app itself. You may build a product that calls the API or MCP server on your users' behalf, as long as your users never receive that direct access. Your integration must follow the Acceptable Use rules for every request it sends, and you are responsible for the Input and Instructions your users supply through it. Your users must be 18 or older, and you are responsible for any age verification the law requires where you operate. If you offer the Service to your own users, your terms with them must be at least as restrictive as Sections 3, 3A, and 3B, and their acts through your integration are treated as your acts. If you learn that your integration was used to break these rules, report it to [email protected] and cooperate with our review.

7. Warranty disclaimer

To the extent the law allows, the Service and all Output are provided "as is" and "as available". We do not promise that the Service will be error-free or uninterrupted. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and the accuracy or suitability of Output. AI models can produce results that are wrong, biased, or unexpected. Check Output before you rely on it.

Nothing in this section removes rights that consumer law gives you and that cannot be waived by contract.

8. Limitation of liability

To the extent the law allows, our total liability to you for all claims arising from or related to the Service or these Terms is capped at the greater of the fees paid for your Account's use of the Service, through Whop, in the 12 months before the claim arose, or USD 100.

To the same extent, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost goodwill, even if we were told they were possible.

These limits do not apply to fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, statutory consumer rights that cannot be limited, or refunds the law requires us to give.

9. Indemnity

You will defend, indemnify, and hold harmless Pixel Dojo, its officers, employees, and contractors from any third-party claim, and from the costs and damages that follow, including reasonable legal fees, that arises from your Input, your Instructions, your use of Output, or your breach of the Acceptable Use rules. We will tell you promptly about any such claim and let you control the defence, but we may take part with our own counsel. This section does not apply where consumer law forbids it.

10. Termination

By you. You may cancel your subscription or close your Account at any time. Cancellation takes effect at the end of the current billing cycle. To close your Account, email [email protected] from the address on the Account.

By us, for convenience. We may suspend or end the Service, or your access to it, for reasons that are not your fault, such as retiring a product. If we do, we refund pro rata the unused part of your subscription term and any unused purchased credits.

By us, for cause. We may suspend or close your Account immediately if you breach the Acceptable Use rules in Section 3A, commit fraud, abuse the chargeback process as described in 4.5, or if the law compels us. On termination for cause, unused credits and unused subscription time are forfeited and are not refunded.

After termination. Your right to use the Service ends. We may delete your Assets after a reasonable period, subject to our retention duties under Section 3C and the law. Sections 3C, 4.4, 4.5, 5, 7, 8, 9, 10, 11, and 13 survive termination.

11. Governing law and venue

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law rules. Disputes are brought in the state or federal courts located in Denver County, Colorado, and both of us accept the jurisdiction of those courts.

If you are a consumer, this section does not take away mandatory consumer protections of the country or state where you live, and it does not stop you from bringing a claim in your local courts where the law gives you that right.

12. Changes to these Terms

We may update these Terms. For a material change we give at least 30 days' notice by email and in the app before the change takes effect, and we ask you to accept the new version in the app before you keep using the Service. For a non-material change we post the updated Terms here with a new version number and date. Continued use after the effective date counts as acceptance only for non-material changes. The current version and its effective date are shown at the top of this page.

Version 3 adds obligations for developers who build on the API and MCP server and notes model-specific rules. It takes effect September 2, 2026. Where we ask you to accept a new version in the app, that version applies to you from the date you accept it. Version 2, effective September 1, 2026, was a new agreement, not a change to Version 1. We ask you to accept each version in the app, and the record of that acceptance is your assent to it.

Previous versions: Version 2.

13. General

• Severability. If any part of these Terms is found unenforceable, the rest stays in force and the unenforceable part is replaced with the closest enforceable term.
• Entire agreement. These Terms, with the policies they incorporate, are the whole agreement between you and us about the Service. They replace every earlier agreement on the same subject.
• Assignment. We may assign these Terms to a successor or affiliate, for example in a merger or sale. You may not assign or transfer them or your Account.
• Notices. We send notices to the email address on your Account. You send notices to [email protected].
• Waiver. If we do not enforce a term right away, we can still enforce it later.
• Statutory rights. If you are a consumer in the EEA, the UK, or Australia, nothing in these Terms limits rights that your local law gives you and that cannot be excluded by contract. Where these Terms conflict with those rights, those rights win.

14. Contact

One address handles support, billing, legal notices, and safety reports:

• Email: [email protected]
• Copyright notices: follow the DMCA Policy.
• Mail: BLOVE INC d/b/a Pixel Dojo, 1155 Kelly Johnson Blvd, Suite 111, Colorado Springs, CO 80920
• This page: https://pixeldojo.ai/terms